Electronic Procedures

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What procedures can I carry out electronically?

You can currently carry out the following actions from our Virtual Tax Office, with a digital certificate:
- Check outstanding debt and pay by credit card
- Consult or download a receipt of payments made to Mogán Town Hall.
- Set up a direct debit or change the direct debit of your recurring taxes
- Consult the information on the taxes that appear in your name in the municipal database.

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Can I view my tax information electronically?

Through our Virtual Tax Office (by means of electronic identification and authentication) you can consult your tax information: paid bills, outstanding bills, direct debits, associated taxes...

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I don't have the receipt to make the payment, can I get the receipt and pay electronically?

You can obtain and pay your bills through the option to pay with certificate or from the option Bills of the Virtual Tax Office.

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What are the requirements for accessing the OVT or the Mogán Town Hall Tax APP?

You can access both our Virtual Tax Office and our APP (on both Android and iOs) through the Cl@ve system.

Cl@ve complements the current access systems using DNI-e and electronic certificate, and offers the possibility of carrying out the following tasks signature in the cloud with personal certificates held on remote servers.

If you would like to register or obtain more information on this electronic identification system for public administrations, click here. here.

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How can I obtain a digital certificate to access the OVT?

There are three simple steps to follow:

1º Apply for a code at the FNMT headquarters https://www.sede.fnmt.gob.es/certificados

2º Make an appointment at the most convenient location for you, together with the code provided by the FNMT and your tax identifier (DNI, NIF, NIE or CIF), to validate the certificate. After this appointment, the certificate will be sent to you by e-mail.

3º Install the certificate on the computer(s) from which you want to use it.
In this way, you can access our OVT and many other public administration services.

Electronic Notifications

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Where and how can I receive my electronic notifications now?

Currently, from our Virtual Tax Office, with a digital certificate, you can carry out the tax returns in the following waysFrom now on, electronic notifications will be available at the electronic headquarters of Mogán Town Hall. You can access them by logging in with your credentials at the following link: URL of the electronic headquarters of the City Council] [URL of the electronic headquarters of the City Council]..The following actions will be carried out:
- Check outstanding debt and pay by credit card
- Consult or download a receipt of payments made to Mogán Town Hall.
- Set up a direct debit or change the direct debit of your recurring taxes
- Consult the information on the taxes that appear in your name in the municipal database.

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What happens if I do not read a notification on the electronic site of the City Council?

According to article 43.2 of Law 39/2015 on the Common Administrative Procedure of Public Administrations, when the notification by electronic means, it will be understood to be rejected (and therefore, it will have the same effects as signed ones) when ten calendar days have passed since the notification was made available without accessing its content. It is essential that you review and read the notifications in the electronic headquarters of the City Council in order to comply with the deadlines and legal requirements established.

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Will you use the Notific@ platform again in the future?

We are working to make electronic notifications also available for download again on the Notific@ platform, as was the case until March 2024. We will inform all users as soon as this option is available.

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Why is it important to register the contact email address?

Register your contact email address both in the electronic headquarters of the City Council as in our Virtual Tax Office is crucial so that we can properly inform you about important changes and ensure that you receive all relevant notifications.

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What should I do if I have problems accessing the City Council's electronic site?

If you have problems accessing the Town Hall's electronic site, you can contact the technical service of the Mogán Town Hall's electronic site, the Mogán Town Hall's Citizen's Advice Office (OAC), or Gestiona Mogán for assistance.

Payments

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I have not received my receipt, how can I get it?

You can obtain and pay your bills through the option to pay with certificate or from the option Bills of the Virtual Tax Office.
At any of our tax offices in Av. De la Constitución 14 in Mogán town, or in calle Tamarán 4 (Arguineguín).
If you do not have a digital certificate, you can request receipts by e-mail to caja@gestmogan.com.
You can also call us at +34 928.15.88.06.
- Check outstanding debt and pay by credit card
- Consult or download a receipt of payments made to Mogán Town Hall.
- Set up a direct debit or change the direct debit of your recurring taxes
- Consult the information on the taxes that appear in your name in the municipal database.

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How can I pay?

You can pay electronically by credit card using the payment option.
If you have a payment document, you can make the payment in any of the following collaborating entities: Caixabank, Banca March, Caja 7, Sabadell, Cajamar, Santander, BBVA, Correos.
Or at the tax offices located at Avenida de la Constitución 14 (Mogán pueblo) or at Calle Tamarán 4 (Arguineguín),
At this point, it is important to remember that most local taxes are due periodically, and in these cases, you can always pay them by direct debit, without worrying about payment dates and also benefiting from a 2% discount on the full amount of the debt. You can easily pay your taxes yourself by direct debit from the Virtual Tax Office.
You also have the possibility of requesting a deferment or payment in instalments at the Mogán Town Hall (at its electronic office or at the citizen's attention offices).

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Can I split my bill? How?

Currently, the only way to submit a request for deferment or instalments is through the electronic office of the Mogán Town Hall, or in person at the municipal offices.

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I can't find my paid receipt and I need it for my tax return, how can I get it?

You can obtain your payment receipts through the Receipts option of the Virtual Tax Office, selecting the Paid option once you have logged in.
At any of our tax offices in Av. De la Constitución 14 in Mogán town, or in calle Tamarán 4 (Arguineguín).
If you do not have a digital certificate, you can request receipts by e-mail to caja@gestmogan.com.
You can also call us at +34 928.15.88.06.

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I didn't receive the receipt at my home address, and now it is surcharged, do I have to pay the surcharge? Why?

Periodic bills do not require individual notification. However, Mogán Gestión Municipal sends bills of more than €10 by ordinary post to the taxpayer's home address if they do not have a direct debit address. It does not send them to taxpayers who are legally obliged to interact electronically with the administration.
The tax calendar can be consulted on our website, so that citizens can find out when they have to pay and how to obtain their tax bill.

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My father has passed away and I need proof of payment of his bills in order to manage his inheritance. How can I obtain them?

As the taxpayer is deceased, you must request duplicate copies of your receipts through our website or at any of our offices. In any case, you must prove your legitimate right in relation to the tax objects concerned.

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How long is a debt certificate valid for?

The certificates of being up to date with tax obligations will be valid for six months from the date of issue, as stated in article 16.3 of the RGLCAP.

Domiciliation

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How can I pay my bills by direct debit, or change my account number?

You can change it at any time of the year, even during the voluntary payment period up to a few days before the charge (see tax calendar). By direct debiting your bills, you will enjoy a discount of 2% on the net amount. Under no circumstances will bills be paid by direct debit when the charge has been issued. You can easily direct debit your taxes yourself from the Virtual Tax Office.
At any of our tax offices in Av. De la Constitución 14 in Mogán town, or in calle Tamarán 4 (Arguineguín).
If you do not have a digital certificate, you can request receipts by e-mail to caja@gestmogan.com.
You can also call us at +34 928.15.88.06.

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I have always paid at the offices of Mogán Gestión Municipal, what are the advantages of paying by direct debit?

Paying your bills by direct debit has many advantages: it is convenient, secure, you don't have to worry about the payment dates of the following voluntary payments and you can use any bank account. In addition, you get a 2% rebate on the amount of the net amount of your direct debited bills. You can easily pay your taxes yourself by direct debit from the Virtual Tax Office.

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If I do not own the bill, can I pay it by direct debit to my bank account?

If you are the holder of the bank account but not the holder of the tax (debt), you can send us the direct debit form duly completed and signed by both you and the holder of the debt to be debited, as well as your tax identifiers.

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If the bill is in the name of a deceased person, can I pay it by direct debit to my bank account?

Under no circumstances. If you are the heir to the taxable object, you must declare the transfer of ownership by attaching the public deed attesting to the acquisition of the same.

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Can I pay my taxes by direct debit from any bank account?

Yes, you can pay your taxes by direct debit to any bank account.

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Can I pay the IBI, rubbish and water taxes for the property where I live as a tenant?

If you are the holder of the bank account but not the holder of the tax (debt), you can send us the direct debit form duly completed and signed by both you and the holder of the debt to be debited, as well as your tax identifiers.

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I had my taxes paid by direct debit and they have cancelled the direct debit, how is this possible?

When, on sending a direct debit remittance, the bank replies with some information about the non-existence of the account, or that there is some incorrect information, the direct debit is automatically cancelled for future occasions. Also when there is a repeated failure to pay attention to the direct debits sent.
However, from Mogán Gestión Municipal we will send you the payment documents in the voluntary period so that you can pay them and return them by direct debit (to another account) if you wish.

Fiscal domicile

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Where do I have to register for a business tax (IAE)?

The registration, cancellation and variation declarations are filed directly with the State Tax Agency.

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I don't know if my address is correct in Gestión Mogán Municipal, as I haven't received the bill, how can I report it?

You can communicate your tax domicile in the following ways:
Please send us your new data by e-mail to gestionmunicipal@gestmogan.com.
Or if you prefer, you can go to any office of Gestión Mogán Municipal, in Av. De la Constitución 14 (Mogán casco) or in calle Tamarán 4 (Arguineguín) or if you prefer, you can call us on 928.15.88.06.

IAE

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Is there an obligation to notify any change of tax domicile?

Yes, the tax address, as well as any modification that may occur, must be communicated to Gestión Mogán Municipal, as established in art. 48.3 of Law 58/2003 General Tributaria.

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I have moved my company to a town outside of Mogán, what steps do I have to take to cancel my taxes in Mogán?

The following taxes are the main ones to be taken into account:
Business tax (IAE), for which the change must be communicated to the AEAT (Spanish Tax Office).
Tax on mechanical traction vehicles (IVTM) , for which the change must be communicated to the DGT (DGT)
For the cancellation of municipal taxes (rubbish, vados, etc...), you must inform the Ayuntamiento de Mogán via the electronic office.

IBI

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I have sold a property this year, and I have received the IBI bill, am I liable to pay it?

Both IBI (Impuesto sobre Bienes Inmuebles) and IVTM (Impuesto de Circulación) are due on the 1st of January of each year, so the payment corresponds to whoever has been the owner on that date. In other words, if the property has been sold during the course of the year, it is the seller who is liable to pay the tax bill for that year, without any pro rata payment.

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Can I be claimed for outstanding IBI receipts corresponding to years prior to the purchase of my home?

Yes, following a declaration of insolvency of the main debtor and any possible joint and several debtors, the new owner of a property can be required to pay IBI tax debts for years that have not expired prior to the purchase. For this reason, before formalising the deed, the notary expressly advises the parties to the deed as to whether or not there are any IBI debts outstanding.

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How can I find out the cadastral reference number of my property?

The cadastral reference appears in all the documents with tax implications linked to the property. You can therefore find it:
In the IBI receipt, even if it corresponds to previous years.
In the simple copy of your deed.

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Do I have any IBI tax benefits for having a large family?

Yes, they will be entitled to a 50% rebate on the tax quota corresponding to the family's habitual residence.
In order to qualify for this rebate, taxpayers must meet the following conditions:
1.- That the property for which the relief is requested is the taxpayer's habitual residence.
2.- That the total income of the members of the large family does not exceed the limits indicated below, with such income being calculated as that indicated in the Law Regulating Personal Income Tax:
- Families with less than 5 members: That together do not exceed 4.5 times the minimum interprofessional wage.
- Families with 5 or more members: The average per capita does not exceed the minimum wage.
The application for the rebate must be made before 28 February of each year, and for each tax period, and in no case may it be applied retroactively.
To find out the documentation that accredits the requirements, you can consult the tax ordinance of the Mogán Town Hall Property Tax or contact us by any of the means open to you.

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I have the IBI paid by direct debit. The six-monthly bill has arrived and I have no money in my account. What will happen? What can I do?

If you are certain that the bank has returned the bill to the Town Hall indicating that the direct debit has not been honoured, you can obtain a duplicate at our virtual tax office (with digital certificate), in person, at any of our offices, or by calling 928.15.88.06.

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I live in a rented flat, do I have to pay IBI in my name?

No, but the owners of the properties can include the amount of the IBI in the rent receipt, if this is stipulated in the contract.

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Do I have any tax benefit in the IBI for the installation of solar panels in my home?

Yes, you can enjoy a rebate of 15% of the total quota of IBI for housing, during the three tax periods following the installation, subject to the acceptance by the Town Hall of Mogán of the corresponding minor works report and that the collectors installed are duly approved by the competent administration. The rebate will not be granted when the installation is compulsory according to the regulations.
In order to benefit from the rebate, the interested party must apply for it within three months of the installation, accrediting the notification of the works to the City Council and the certification of the end of the works, as well as the homologation of the installed collectors.

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What should I do or where should I go if the IBI I pay for my property has a material or arithmetical error?

The General Directorate of Cadastre is the competent administration for the modification of any circumstance relating to properties that pay IBI tax. Mogán Town Hall has a collaboration agreement with the DGC that allows for the resolution of these errors to be made at the Town Hall itself, so you can submit your request at the electronic headquarters of Mogán Town Hall or at its citizen service offices.

Tax on the increase in value of urban land (IIVTNU - plusvalias)

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How is the tax base for the tax on the increase in value of urban land calculated according to the objective method?

The taxable base will be the result of multiplying the cadastral value of the year of transfer of the land by the corresponding coefficient according to the period of generation of the increase in value.
Example:
Property purchased in 2014 for €250,000 and transferred in 2021 for €260,000.
Value enhancement generation period: 7 years
The cadastral value of the property in 2021 is €100,000 and the cadastral value of the land is €20,000. The percentage that corresponds to the cadastral value of the land is 20%.
Taxable base= Cadastral value of land * coefficient assigned to the period of generation of the increase in value.
Taxable base= 20.000 € * 0,17
Taxable income= 3.400 €.
Tax rate = Taxable base * tax rate
Tax liability = 3.400 € *30% = 1.020 € to be paid in

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What do I have to do if one of the usufructuaries of a property dies?

If the heir of the deceased is the bare owner, the transfer is not subject to capital gains tax.
If the heir of the deceased is a person designated in the will other than the bare owner, the transfer is subject to capital gains tax.

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I am going to sell a property, how can I find out the approximate amount of IIVTNU (capital gains tax)?

This portal offers the capital gains simulator option, by means of which you can carry out a simulation of the calculation of the IIVTNU (capital gains tax) settlement.

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I have separated and the house, by judicial decision, has been awarded to my former spouse, do I have to pay IIVTNU (capital gains tax) for this transfer?

No, as this tax is not applicable in cases of transfer of real estate between spouses or in favour of children, as a consequence of compliance with judgments in cases of marriage annulment, separation or divorce, whatever the matrimonial property regime.
In order to qualify for this rebate, taxpayers must meet the following conditions:
1.- That the property for which the relief is requested is the taxpayer's habitual residence.
2.- That the total income of the members of the large family does not exceed the limits indicated below, with such income being calculated as that indicated in the Law Regulating Personal Income Tax:
- Families with less than 5 members: That together do not exceed 4.5 times the minimum interprofessional wage.
- Families with 5 or more members: The average per capita does not exceed the minimum wage.
The application for the rebate must be made before 28 February of each year, and for each tax period, and in no case may it be applied retroactively.
To find out the documentation that accredits the requirements, you can consult the tax ordinance of the Mogán Town Hall Property Tax or contact us by any of the means open to you.

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I have received a liquidation of IIVTNU for a property that I sold. In the title deed it is clearly stated that the buyer would be responsible for this tax, so why am I, the seller, being the seller, being paid?

The settlement is correct. In transfers of ownership, constitution or transfer of rights in rem, the taxpayer is always the transferor, regardless of agreements between private individuals, even if they are recorded in a deed.

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When my mother passed away, the usufruct that she had over the property has been extinguished and I now have full ownership of the property. I know that I don't have to pay anything, but I don't know if I have to inform Gestión Mogán Municipal of my situation.

Indeed, the extinction of the usufruct as a consequence of the death of the usufructuary is not subject to IIVTNU (capital gains tax).

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Following the ruling of the Constitutional Court 182/2021 of 26 October, is the tax on the increase in value of urban land still in force?

Yes, since the declaration of unconstitutionality of the judgment only affects the articles that regulate the system for calculating the taxable base of the tax on the increase in value of urban land.
In order to benefit from the rebate, the interested party must apply for it within three months of the installation, accrediting the notification of the works to the City Council and the certification of the end of the works, as well as the homologation of the installed collectors.

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I have bought my house from a foreigner who is not resident in Spain and I have been charged IIVTNU. I do not agree with this, as in onerous transfers (purchase/sale) the taxable person is the transferor.

In the purchase/sale of a property in which the seller is a non-resident individual in Spain, the person liable to pay IIVTNU tax is the purchaser, as a substitute for the transferor.

IVTM

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If I never use my vehicle, do I have to pay the tax?

Yes, the tax is levied on the ownership of roadworthy vehicles, not on the fact of driving.

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I took my vehicle to another country and registered it there, and now I have received the IVTM bill from the municipality where I lived in Spain, what should I do?

When a vehicle is to be registered in another country, it must be deregistered at the provincial Traffic Office (Jefatura provincial de Tráfico). As long as this procedure is not carried out, IVTM receipts will continue to be issued.

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I have bought a new vehicle, what should I do regarding the IVTM?

You must apply for registration of the vehicle at the DGT, for this you must go to any Jefatura Provincial de Tráfico (Provincial Traffic Headquarters). Consult the DGT website (www.dgt.es) for the documentation to be presented.
For the payment of IVTM:
You can apply for it at the electronic office of Mogán Town Hall
Individuals can go to any office of Gestión Mogán Municipal

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I want to buy a second-hand vehicle

The change of owner must be made at the Jefatura Provincial de Tráfico (Provincial Traffic Headquarters). In order to formalise the procedure, the receipt for the previous year's tax on mechanical traction vehicles must be paid.
In order to qualify for this rebate, taxpayers must meet the following conditions:
1.- That the property for which the relief is requested is the taxpayer's habitual residence.
2.- That the total income of the members of the large family does not exceed the limits indicated below, with such income being calculated as that indicated in the Law Regulating Personal Income Tax:
- Families with less than 5 members: That together do not exceed 4.5 times the minimum interprofessional wage.
- Families with 5 or more members: The average per capita does not exceed the minimum wage.
The application for the rebate must be made before 28 February of each year, and for each tax period, and in no case may it be applied retroactively.
To find out the documentation that accredits the requirements, you can consult the tax ordinance of the Mogán Town Hall Property Tax or contact us by any of the means open to you.

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Can I change the name of a vehicle at the Jefatura Provincial de Tráfico if the tax for the last few years has not been paid?

No. The Jefatura Provincial de Tráfico checks that the previous year's receipt has been paid.

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I have a car, I have changed my address and I want to know if I have to take any steps to report it.

Any change of address must be formalised at the Jefatura Provincial de Tráfico.

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When is road/vehicle tax paid each year?

Consult the Tax Calendar

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I have to sell my vehicle and I want to know if I will get back the road tax I have paid this year.

No. The person who owns the property on 1 January has to pay the tax for the whole year.

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If I take my vehicle to the scrapyard, do I have to apply for permanent deregistration with the Traffic Department?

If you deliver your vehicle to an Authorised Vehicle Treatment Centre (CATV) or a Reception Facility (you can consult the list of authorised collection centres at www.dgt.es), it is not necessary to apply for deregistration with the Traffic Department. These centres will issue you with a Certificate of Destruction that will sufficiently certify that your vehicle has been deregistered.

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I have temporarily deregistered my vehicle, can I apportion the tax?

No, the only exceptions to prorate the tax on a quarterly basis are in cases of permanent registration or deregistration. Temporary deregistrations will only be prorated when they are due to theft of the vehicle (following a police report).
When a vehicle is temporarily deregistered on 1 January, it will not generate a receipt for that year, unless it is reactivated during that year.

Traffic penalties

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I have been fined for a traffic offence and I don't have the payment document, how can I get it?

There are several ways to obtain your letter of payment:
In the option Pending bills of the Virtual Tax Office.
At our tax offices in Av. De la Constitución 14 (Mogán casco) or Calle Tamarán 4 (Arguineguín).
Or by phone at 928.15.88.06
At the tax offices of Gestión Mogán Municipal.

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How and when to lodge an objection to a traffic fine?

Within 20 calendar days of notification of the fine, you can present a signed letter to the Mogán Town Hall (both online and in person) with the allegations you consider, identifying the fine, the person who has been fined and the details of the driver.

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If I don't sign the report card, is it valid?

There is no obligation to sign the report form, but if the reporting officer stops the driver to notify him of the report and he refuses it, it will be stated on the report form that the offender has refused the report, and the report will be considered legally notified for all purposes and deadlines for pleadings and payment with reduction.

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I have been fined, and I have never been aware that I have committed an offence, are the officers obliged to stop the vehicle and report the offence immediately?

Officers are obliged to stop the vehicle and report the offence on the spot, unless one of the following causes referred to in article 89 of the TR of the LTSV occurs:
- That the complaint is made in circumstances where the stopping of the vehicle is likely to cause a traffic hazard.
- The complaint is made while the vehicle is parked, when the driver is not present.
- The sanctioning authority has become aware of the facts through the means of capturing and reproducing images that allow the vehicle to be identified.
- The reporting officer is carrying out surveillance, control, regulation or traffic discipline duties and lacks the means to follow the vehicle.

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What is the deadline for paying with the 50% reduction, and would this payment prevent me from lodging an appeal against the complaint?

It is possible to pay the fine with the 50% reduction during the 20 calendar days following the date of notification of the fine. If you lodge an objection and the objection is rejected, you will not be able to pay with the discount.

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I have been given a traffic fine and I want to know if I can pay it in instalments. I have 20 days to pay with the 50% discount. How should I do it?

Fines in the discounted payment period cannot be paid in instalments.

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I don't receive my fines at home and I always have to pay them with a surcharge. What should I do to receive them?

It is compulsory to notify the Jefatura Provincial de Tráfico of changes of address and to update the driving licence.
See the requirements and necessary documentation at www.dgt.es.
You can also check with us the address for notification purposes, in order to make the information available to you as accessible as possible.

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I have several unpaid traffic fines, can I pay them in instalments?

In order to process payment in instalments, it is compulsory to accumulate all the outstanding debt, tax or otherwise, that the same taxpayer has in the enforcement period. Charges in the voluntary period can also be accumulated at the taxpayer's request, except for fines in the voluntary payment period with a discount.

Urban solid waste collection fee (TRRSU)

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Who has to pay the waste collection fee?

Taxpayers are individuals and legal entities, as well as the entities referred to in Article 35.4 of the General Tax Law, who request or benefit from or are affected by the Service, whether as owner or usufructuary, lessee or economic operator, tenant, tenant, even on a precarious basis.
The owners of the properties to which the Service is provided will be considered as taxpayers, who will be able to pass on, where appropriate, the fees to the respective users, beneficiaries of the Service.

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Are there any tax benefits for the Waste Tax? What types?

The tax ordinance regulating the fee does not recognise any tax benefits, except those expressly provided for in regulations with the status of Law or those deriving from the application of International Treaties.

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I have a lease on commercial premises that I own. The tenant has informed me that he is not going to extend the lease. What do I have to do to stop paying the rubbish tax?

Those who cease to carry out an activity are obliged to file a cancellation declaration within 1 month of the date of cessation. This declaration must be submitted in writing, accompanied by the document accrediting the cessation (AEAT form 036). From the quarter following the submission of the documentation, the premises will be taxed as closed.

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As a tenant, am I liable to pay the solid waste tax?

In accordance with article 23 of the Law of Regulation of Local Treasuries, in the case of fees established for services or activities that benefit or affect the occupants of dwellings or premises, the owners of said properties will have the status of substitutes for the taxpayer, who may pass on, where appropriate, the fees to the respective beneficiaries.

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What do I have to do if I already pay this fee for these premises and I think it is a duplicity?

File a claim enclosing a copy of the bill you have already paid.

Blue zone

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What are the opening hours and prices of the blue zone?

  1. Limited and controlled parking hours: 9:00 am to 8:00 pm daily, including public holidays.
  2. Rates:
  • 20 minutes: 0.20 euros
  • 1 hour: 0.55 euros
  • 2 hours: 1.35 euros
  • 3 hours: 2 euros
  • 4 hours: 3 euros
  • All day: 6 euros

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I have been fined for parking in the blue zone, and I want to file an appeal, how can I do it?

In the municipality of Mogán there is a Regulatory Tax Ordinance for the special use of the local public domain as a consequence of limited parking. This means that the payments made for the use of the blue zone are self-assessments of a municipal tax, not penalties. Therefore, there is no right of appeal against a municipal tax, you can make an appeal for reconsideration against it as regulated in RD 2/2004 TRHHLL.

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I have a hybrid vehicle and I have been told that I can apply for exemption from the tax for limited occupation of public space (blue zone), is this true?

NO, the tax ordinance regulating this fee provides that electric vehicles are not subject to the payment of the fee, therefore, ECO, hybrid or mixed vehicles, which are not classified as electric by the DGT, must pay the fee.

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I have exceeded the time limit of my blue zone ticket, and I have been left with a settlement, how can I cancel it at the cash machines?

In the provisional settlement that is left on the vehicles that are still parked in the blue zone, exceeding the time fixed on your ticket, you are given the option to cancel that settlement and you are told how to proceed:
1st Press the yellow button
2º Enter the code that appears on the settlement. WARNING! If you have not pressed the yellow button properly, when you enter the code the machine will interpret that you are entering a registration number, and the cancellation will not be valid.
3º To carry out the cancellation of the infringement of not having a ticket, you must enter the cancellation code that appears on the infringement ticket supplied: and you have 7 days to cancel the infringement in the payment totem.
4º Make the payment (1,95€ if it has not been 2 hours since the issuance of the settlement and you already had a previous ticket).

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If I generate a full day ticket (6€), can I use it in any of the limited parking zones in the municipality of Mogán?

Yes, all the limited parking zones in the municipality of Mogán work as a single sector, so if you have a valid ticket, you can park in any of the blue zone parking spaces in the municipality.

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