Electronic Procedures
What procedures can I carry out electronically?
You can currently carry out the following actions from our Virtual Tax Office, with a digital certificate:
Can I view my tax information electronically?
Through our Virtual Tax Office (by means of electronic identification and authentication) you can consult your tax information: paid bills, outstanding bills, direct debits, associated taxes...
I don't have the receipt to make the payment, can I get the receipt and pay electronically?
You can obtain and pay your bills through the option to pay with certificate or from the option Bills of the Virtual Tax Office.
What are the requirements for accessing the OVT or the Mogán Town Hall Tax APP?
You can access both our Virtual Tax Office and our APP (on both Android and iOs) through the Cl@ve system.
Cl@ve complements the current access systems using DNI-e and electronic certificate, and offers the possibility of carrying out the following tasks signature in the cloud with personal certificates held on remote servers.
If you would like to register or obtain more information on this electronic identification system for public administrations, click here. here.
How can I obtain a digital certificate to access the OVT?
1º Apply for a code at the FNMT headquarters https://www.sede.fnmt.gob.es/certificados
2º Make an appointment at the most convenient location for you, together with the code provided by the FNMT and your tax identifier (DNI, NIF, NIE or CIF), to validate the certificate. After this appointment, the certificate will be sent to you by e-mail.
Electronic Notifications
Where and how can I receive my electronic notifications now?
Currently, from our Virtual Tax Office, with a digital certificate, you can carry out the tax returns in the following waysFrom now on, electronic notifications will be available at the electronic headquarters of Mogán Town Hall. You can access them by logging in with your credentials at the following link: URL of the electronic headquarters of the City Council] [URL of the electronic headquarters of the City Council]..The following actions will be carried out:
What happens if I do not read a notification on the electronic site of the City Council?
According to article 43.2 of Law 39/2015 on the Common Administrative Procedure of Public Administrations, when the notification by electronic means, it will be understood to be rejected (and therefore, it will have the same effects as signed ones) when ten calendar days have passed since the notification was made available without accessing its content. It is essential that you review and read the notifications in the electronic headquarters of the City Council in order to comply with the deadlines and legal requirements established.
Will you use the Notific@ platform again in the future?
We are working to make electronic notifications also available for download again on the Notific@ platform, as was the case until March 2024. We will inform all users as soon as this option is available.
Why is it important to register the contact email address?
Register your contact email address both in the electronic headquarters of the City Council as in our Virtual Tax Office is crucial so that we can properly inform you about important changes and ensure that you receive all relevant notifications.
What should I do if I have problems accessing the City Council's electronic site?
Payments
I have not received my receipt, how can I get it?
You can obtain and pay your bills through the option to pay with certificate or from the option Bills of the Virtual Tax Office.At any of our tax offices in Av. De la Constitución 14 in Mogán town, or in calle Tamarán 4 (Arguineguín).If you do not have a digital certificate, you can request receipts by e-mail to caja@gestmogan.com.You can also call us at +34 928.15.88.06.
How can I pay?
Can I split my bill? How?
Currently, the only way to submit a request for deferment or instalments is through the electronic office of the Mogán Town Hall, or in person at the municipal offices.
I can't find my paid receipt and I need it for my tax return, how can I get it?
I didn't receive the receipt at my home address, and now it is surcharged, do I have to pay the surcharge? Why?
My father has passed away and I need proof of payment of his bills in order to manage his inheritance. How can I obtain them?
As the taxpayer is deceased, you must request duplicate copies of your receipts through our website or at any of our offices. In any case, you must prove your legitimate right in relation to the tax objects concerned.
How long is a debt certificate valid for?
The certificates of being up to date with tax obligations will be valid for six months from the date of issue, as stated in article 16.3 of the RGLCAP.
Domiciliation
How can I pay my bills by direct debit, or change my account number?
I have always paid at the offices of Mogán Gestión Municipal, what are the advantages of paying by direct debit?
If I do not own the bill, can I pay it by direct debit to my bank account?
If you are the holder of the bank account but not the holder of the tax (debt), you can send us the direct debit form duly completed and signed by both you and the holder of the debt to be debited, as well as your tax identifiers.
If the bill is in the name of a deceased person, can I pay it by direct debit to my bank account?
Can I pay my taxes by direct debit from any bank account?
Can I pay the IBI, rubbish and water taxes for the property where I live as a tenant?
If you are the holder of the bank account but not the holder of the tax (debt), you can send us the direct debit form duly completed and signed by both you and the holder of the debt to be debited, as well as your tax identifiers.
I had my taxes paid by direct debit and they have cancelled the direct debit, how is this possible?
Fiscal domicile
Where do I have to register for a business tax (IAE)?
I don't know if my address is correct in Gestión Mogán Municipal, as I haven't received the bill, how can I report it?
IAE
Is there an obligation to notify any change of tax domicile?
I have moved my company to a town outside of Mogán, what steps do I have to take to cancel my taxes in Mogán?
IBI
I have sold a property this year, and I have received the IBI bill, am I liable to pay it?
Can I be claimed for outstanding IBI receipts corresponding to years prior to the purchase of my home?
How can I find out the cadastral reference number of my property?
Do I have any IBI tax benefits for having a large family?
I have the IBI paid by direct debit. The six-monthly bill has arrived and I have no money in my account. What will happen? What can I do?
If you are certain that the bank has returned the bill to the Town Hall indicating that the direct debit has not been honoured, you can obtain a duplicate at our virtual tax office (with digital certificate), in person, at any of our offices, or by calling 928.15.88.06.
I live in a rented flat, do I have to pay IBI in my name?
No, but the owners of the properties can include the amount of the IBI in the rent receipt, if this is stipulated in the contract.
Do I have any tax benefit in the IBI for the installation of solar panels in my home?
What should I do or where should I go if the IBI I pay for my property has a material or arithmetical error?
The General Directorate of Cadastre is the competent administration for the modification of any circumstance relating to properties that pay IBI tax. Mogán Town Hall has a collaboration agreement with the DGC that allows for the resolution of these errors to be made at the Town Hall itself, so you can submit your request at the electronic headquarters of Mogán Town Hall or at its citizen service offices.
Tax on the increase in value of urban land (IIVTNU - plusvalias)
How is the tax base for the tax on the increase in value of urban land calculated according to the objective method?
What do I have to do if one of the usufructuaries of a property dies?
I am going to sell a property, how can I find out the approximate amount of IIVTNU (capital gains tax)?
I have separated and the house, by judicial decision, has been awarded to my former spouse, do I have to pay IIVTNU (capital gains tax) for this transfer?
I have received a liquidation of IIVTNU for a property that I sold. In the title deed it is clearly stated that the buyer would be responsible for this tax, so why am I, the seller, being the seller, being paid?
The settlement is correct. In transfers of ownership, constitution or transfer of rights in rem, the taxpayer is always the transferor, regardless of agreements between private individuals, even if they are recorded in a deed.
When my mother passed away, the usufruct that she had over the property has been extinguished and I now have full ownership of the property. I know that I don't have to pay anything, but I don't know if I have to inform Gestión Mogán Municipal of my situation.
Indeed, the extinction of the usufruct as a consequence of the death of the usufructuary is not subject to IIVTNU (capital gains tax).
Following the ruling of the Constitutional Court 182/2021 of 26 October, is the tax on the increase in value of urban land still in force?
I have bought my house from a foreigner who is not resident in Spain and I have been charged IIVTNU. I do not agree with this, as in onerous transfers (purchase/sale) the taxable person is the transferor.
In the purchase/sale of a property in which the seller is a non-resident individual in Spain, the person liable to pay IIVTNU tax is the purchaser, as a substitute for the transferor.
IVTM
If I never use my vehicle, do I have to pay the tax?
Yes, the tax is levied on the ownership of roadworthy vehicles, not on the fact of driving.
I took my vehicle to another country and registered it there, and now I have received the IVTM bill from the municipality where I lived in Spain, what should I do?
I have bought a new vehicle, what should I do regarding the IVTM?
I want to buy a second-hand vehicle
Can I change the name of a vehicle at the Jefatura Provincial de Tráfico if the tax for the last few years has not been paid?
No. The Jefatura Provincial de Tráfico checks that the previous year's receipt has been paid.
I have a car, I have changed my address and I want to know if I have to take any steps to report it.
Any change of address must be formalised at the Jefatura Provincial de Tráfico.
When is road/vehicle tax paid each year?
I have to sell my vehicle and I want to know if I will get back the road tax I have paid this year.
No. The person who owns the property on 1 January has to pay the tax for the whole year.
If I take my vehicle to the scrapyard, do I have to apply for permanent deregistration with the Traffic Department?
If you deliver your vehicle to an Authorised Vehicle Treatment Centre (CATV) or a Reception Facility (you can consult the list of authorised collection centres at www.dgt.es), it is not necessary to apply for deregistration with the Traffic Department. These centres will issue you with a Certificate of Destruction that will sufficiently certify that your vehicle has been deregistered.
I have temporarily deregistered my vehicle, can I apportion the tax?
Traffic penalties
I have been fined for a traffic offence and I don't have the payment document, how can I get it?
How and when to lodge an objection to a traffic fine?
Within 20 calendar days of notification of the fine, you can present a signed letter to the Mogán Town Hall (both online and in person) with the allegations you consider, identifying the fine, the person who has been fined and the details of the driver.
If I don't sign the report card, is it valid?
There is no obligation to sign the report form, but if the reporting officer stops the driver to notify him of the report and he refuses it, it will be stated on the report form that the offender has refused the report, and the report will be considered legally notified for all purposes and deadlines for pleadings and payment with reduction.
I have been fined, and I have never been aware that I have committed an offence, are the officers obliged to stop the vehicle and report the offence immediately?
What is the deadline for paying with the 50% reduction, and would this payment prevent me from lodging an appeal against the complaint?
It is possible to pay the fine with the 50% reduction during the 20 calendar days following the date of notification of the fine. If you lodge an objection and the objection is rejected, you will not be able to pay with the discount.
I have been given a traffic fine and I want to know if I can pay it in instalments. I have 20 days to pay with the 50% discount. How should I do it?
Fines in the discounted payment period cannot be paid in instalments.
I don't receive my fines at home and I always have to pay them with a surcharge. What should I do to receive them?
I have several unpaid traffic fines, can I pay them in instalments?
In order to process payment in instalments, it is compulsory to accumulate all the outstanding debt, tax or otherwise, that the same taxpayer has in the enforcement period. Charges in the voluntary period can also be accumulated at the taxpayer's request, except for fines in the voluntary payment period with a discount.
Urban solid waste collection fee (TRRSU)
Who has to pay the waste collection fee?
Are there any tax benefits for the Waste Tax? What types?
The tax ordinance regulating the fee does not recognise any tax benefits, except those expressly provided for in regulations with the status of Law or those deriving from the application of International Treaties.
I have a lease on commercial premises that I own. The tenant has informed me that he is not going to extend the lease. What do I have to do to stop paying the rubbish tax?
Those who cease to carry out an activity are obliged to file a cancellation declaration within 1 month of the date of cessation. This declaration must be submitted in writing, accompanied by the document accrediting the cessation (AEAT form 036). From the quarter following the submission of the documentation, the premises will be taxed as closed.
As a tenant, am I liable to pay the solid waste tax?
What do I have to do if I already pay this fee for these premises and I think it is a duplicity?
File a claim enclosing a copy of the bill you have already paid.
Blue zone
What are the opening hours and prices of the blue zone?
- Limited and controlled parking hours: 9:00 am to 8:00 pm daily, including public holidays.
- Rates:
- 20 minutes: 0.20 euros
- 1 hour: 0.55 euros
- 2 hours: 1.35 euros
- 3 hours: 2 euros
- 4 hours: 3 euros
- All day: 6 euros
I have been fined for parking in the blue zone, and I want to file an appeal, how can I do it?
In the municipality of Mogán there is a Regulatory Tax Ordinance for the special use of the local public domain as a consequence of limited parking. This means that the payments made for the use of the blue zone are self-assessments of a municipal tax, not penalties. Therefore, there is no right of appeal against a municipal tax, you can make an appeal for reconsideration against it as regulated in RD 2/2004 TRHHLL.
I have a hybrid vehicle and I have been told that I can apply for exemption from the tax for limited occupation of public space (blue zone), is this true?
NO, the tax ordinance regulating this fee provides that electric vehicles are not subject to the payment of the fee, therefore, ECO, hybrid or mixed vehicles, which are not classified as electric by the DGT, must pay the fee.
I have exceeded the time limit of my blue zone ticket, and I have been left with a settlement, how can I cancel it at the cash machines?
3º To carry out the cancellation of the infringement of not having a ticket, you must enter the cancellation code that appears on the infringement ticket supplied: and you have 7 days to cancel the infringement in the payment totem.
If I generate a full day ticket (6€), can I use it in any of the limited parking zones in the municipality of Mogán?
Yes, all the limited parking zones in the municipality of Mogán work as a single sector, so if you have a valid ticket, you can park in any of the blue zone parking spaces in the municipality.








